Privacy Policy mqq88

Introduction and Scope of This Policy

This Privacy Policy is issued by mqq88, an online gambling platform operating under an international licence and providing services to players in Malaysia. This Policy applies to all users who register an account, use the services or browse the mqq88.one website.

By registering an account or continuing to use the mqq88 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our services.

mqq88 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to users via email or in-platform notification. The effective date of the latest version is as shown at the top of this document.

Information We Collect

In operating the mqq88 platform, we collect several categories of information from users. This collection occurs directly when you register or interact with the platform, as well as automatically through browser technologies.

Information provided directly by the user includes:

• Full name as shown on your identity card (MyKad) or official document
• Active mobile phone number and email address
• Date of birth for age verification purposes (players must be 21 years of age or older)
• E-wallet account details such as Touch 'n Go eWallet, DuitNow or ShopeePay
• Deposit and withdrawal transaction details
• Records of communication with our customer support team

Information collected automatically during platform use:

• IP address and general location information (state or region)
• Device type, operating system and web browser version used
• Game activity logs including betting history and transactions
• Cookies and similar session tracking technologies
• Time and duration of login sessions on the mqq88 platform

We do not collect information about religious beliefs, health, political views or other sensitive data unrelated to the purpose of online gambling services. All data collection is based on legitimate operational requirements.

How We Use Your Information

Every piece of information collected by mqq88 is used only for the purposes stated in this policy. We do not use your data for any purpose unrelated to the provision of our online gambling services.

The main purposes for using user data are:

• Registration and verification of new mqq88 user accounts
• Processing transactions with a minimum deposit of RM10 and minimum withdrawal of RM50
• Identity verification to ensure compliance with the minimum age requirement of 21 years
• Awarding welcome bonuses of up to RM500 and updating promotional offers
• Delivering 24/7 customer support via live chat and email
• Prevention of fraud, money laundering and activities that breach the terms of service
• Platform improvement based on usage patterns and user feedback
• Compliance with licensing requirements and applicable legal obligations

Sharing Information with Third Parties

mqq88 does not sell, rent or disclose users' personal information to outside parties for commercial purposes. However, there are limited situations where data sharing is necessary to keep the platform running smoothly and to meet regulatory requirements.

Third parties that may receive data in limited contexts:

• Payment processors handling transactions via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and crypto platforms (USDT, BTC, ETH) — for transaction verification and settlement purposes only
• Technology service providers that assist in the operation and maintenance of the mqq88 platform
• Third-party game providers supplying slot, live casino and sports content within our platform
• Licensing authorities or law enforcement when required by law or court order

In the event of a business merger, acquisition or asset transfer, user information may be transferred to the new entity. Users will be notified in advance should any material change in ownership occur.

Security Measures and Technical Safeguards

mqq88 implements a range of technical and organisational measures to protect user data from unauthorised access, disclosure, alteration or unintended destruction.

• Data encryption during transmission using industry-grade TLS/SSL protocols
• Password storage in hashed format using secure cryptographic algorithms
• Strict internal access controls — only authorised staff may access sensitive user data
• Continuous system monitoring to detect unusual activity or intrusion attempts
• Regular data backups and tested disaster recovery procedures
• Separation of production environment from development and testing environments

While we apply industry-standard security measures, no system can guarantee absolute security. You are also responsible for keeping your mqq88 account password confidential and not sharing it with anyone.

Use of Cookies and Tracking Technologies

The mqq88 platform uses cookies and similar session tracking technologies to improve the user experience and ensure platform functions work correctly. Cookies are small text files stored on your device by the web browser.

Types of cookies used by mqq88:

• Session cookies — required to identify your login session and maintain account security while you are active on the platform
• Preference cookies — store your language and display settings for ease of use
• Analytics cookies — collect aggregated and anonymised usage data to help us understand how the platform is used
• Security cookies — help detect suspicious login attempts and protect your account

You may manage or block cookies through your web browser settings. However, blocking certain session cookies may affect mqq88 platform functions such as the ability to log in or complete transactions.

User Rights Regarding Personal Data

As an mqq88 user, you have certain rights regarding your personal information. mqq88 is committed to helping users exercise these rights within a reasonable timeframe.

• The right to access a copy of the personal information we hold about you
• The right to correct any inaccurate or outdated information in your account
• The right to request deletion of your personal data, subject to legal retention requirements
• The right to restrict or object to the processing of your data in certain circumstances
• The right to withdraw consent to processing at any time, without affecting the lawfulness of prior processing
• The right to receive your data in a portable format (data portability) where technically feasible

To exercise any of these rights, please contact the mqq88 support team via in-platform live chat or by email at [email protected]. We will process your request within the set timeframe and provide a clear response on the action taken.

Data Retention Period

mqq88 retains users' personal data for as long as your account is active and for as long as necessary to fulfil the purposes stated in this Privacy Policy. When data is no longer needed, we will securely delete or anonymise it.

• Active account data is retained for the duration of your account's activity at mqq88
• Financial transaction records are retained for the minimum period required by licensing requirements and international financial regulations
• Customer support communication logs are retained for a reasonable period for reference and service quality purposes
• Closed accounts or accounts inactive for an extended period will have their data securely deleted or anonymised

After account closure, mqq88 will retain the minimum records necessary to comply with legal obligations and to resolve any outstanding claims or disputes. This data is not used for any marketing or active communication purposes.

Child Protection and Age Restrictions

mqq88 services are restricted to individuals aged 21 and above only. mqq88 does not knowingly collect personal information from individuals below the required age.

The mqq88 registration process requires date of birth verification to ensure compliance with the minimum age requirement. If we find that personal data of a person under the age of 21 has been collected unintentionally, we will take immediate steps to delete that information and close the relevant account.

Cross-Border Data Transfers

As a platform operating under international licensing, some of mqq88's technical operations may involve processing data on servers located outside Malaysia. In such cases, we ensure that such data transfers are made with adequate and equivalent protections.

mqq88 ensures all cross-border data transfers are made through appropriate mechanisms, including binding data processing agreements with any third parties involved, and that the data protection standards applied are equivalent to those set out in this policy.

Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding mqq88's Privacy Policy or how we handle your personal data, please contact our support team.

The mqq88 support team is available to assist you 24 hours a day, 7 days a week via live chat within the platform and email. We provide service in Malay and English for the convenience of all our users.

• Live chat within the platform — available 24 hours a day, 7 days a week
• Email: [email protected]

We aim to respond to all privacy-related enquiries within a reasonable timeframe. For complex requests or those requiring thorough review, we will provide regular updates on the status of your request.